If you are looking for an Internet Service Provider to host your website, consider blacksun.ca
I’ve been with BlackSun for three years now and I can tell you – they are fantastic.
They’ve got all the state-of-the-art facilities that you can expect from a top-drawer ISP, but for me, it’s the people they have that make them the go-to resource for small town and rural entrepreneurs getting their online presence rolling.
The office – and all the staff – is based in Saskatoon, Saskatchewan. Which is probably one reason why they’re so well liked by we small town folk: they rarely forget your name.
I suspect that many of the people on their team came from small prairie towns like I did. We took the time to get to know our customers, neighbours and members of our congregations. We knew just about everyone in town on a first-name basis. And we grew up with that traditional Saskatchewan philosophy: You can’t go too far wrong when you speak with a smile and – in all you set your hand to – put in your best effort.
I sent a client to them a few months ago, and when speaking to a Customer Service Rep on the phone, my client informed them that it was I who referred her. The CSR said, “Oh yes, I know Patti!”
How many ISPs provide THAT level of recognition for their clients?
True enough, I’ve probably referred or had hosted with them a dozen sites in the past three years, so my name likely pops up a fair bit on their radar.
Still, in an online world where your files are hosted in a distant city and technical support is 5,000 miles away with an offshore outsource company, it’s refreshing to get a little friendly “down home service” once in a while.
I’ve got LOTS more resources for you in my 101 Must-Know Tips for Websites and Online Marketing e-book.
Tags: brand, customer service, ISP, small town business, website hosting
